Reference

Privacy Policy for Your Indonesia Account

data sgp 2024 Privacy Policy explains how we handle the details you enter, the device you use and wallet activity connected with your account.

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data sgp 2024 Privacy Policy for Your Indonesia Account
REQUEST HELP SAFELY

Where To Ask About Privacy Policy

A clear contact path matters when you want to inspect or change personal data. We keep policy questions separate from game or wallet requests, while the same account route can help us locate the correct record. Use the support path shown in your account area and include only the details needed to identify your request.

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Account policy route

Open your account menu, choose the support path and state that your request concerns the Privacy Policy. We use the account reference and phone verification status to locate the correct record without asking you to send a wallet password or full payment credentials.

Wallet record question

If your request concerns DANA, OVO, GoPay or QRIS data, mention the wallet name and approximate transaction date rather than sending a full wallet screenshot. We can compare the account record with the cashier reference while limiting the details included in your message.

Device access concern

For an unfamiliar mobile browser, desktop session or login event, describe the device path and time shown in your account. We can review the security record, explain the related Privacy Policy entry and direct you through the account access step needed next.

DATA HANDLING DETAILS

What We Record And How We Protect It

We explain the working parts of this policy instead of hiding them behind broad wording. The records connected with your account can include contact details, phone verification events, device signals, wallet references…

Account details

When you open an account, we use the contact details and phone verification result you provide to create an account record and control access. We do not need a DANA, OVO, GoPay or QRIS password to connect your wallet reference with that account.

Device signals

A mobile browser or desktop session can create records such as device type, browser path, login time and security alerts. These signals help us identify unusual account access; they are reviewed as access data, not treated as a request to collect unrelated device content.

Cookies and storage

Cookies or similar browser storage can remember a session path, language setting or account safety state. You can manage browser storage through your device settings, although removing it may require another phone verification step before account access continues.

Wallet references

A cashier action may create a reference linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use that reference to match status and receipts, while the Privacy Policy does not ask you to share a wallet password.

Retention choices

We keep personal records for the period needed for account operation, security checks, dispute handling and legal duties. When a record no longer serves one of those purposes, our retention process can remove it, anonymise it or restrict further use.

Change requests

You can ask us to correct inaccurate account data, explain a processing purpose or clarify a device or wallet reference. Send the request through the account support path, and include the smallest amount of information needed for us to verify ownership.

Privacy Policy Answers For Indonesia

These answers cover the questions we expect you to ask before opening an account or checking a wallet record. They focus on the Privacy Policy, account access, device activity and the practical route for requesting changes.

It covers account details, phone verification, device and browser signals, cookies, support messages, game activity and wallet references. It also explains why we use each category, how long records may remain and how you can ask about, correct or restrict a record.

DANA and QRIS can appear as payment references connected with an account action. We use those references to match a status or receipt, not to request your wallet password. OVO, GoPay, bank transfer and virtual account references are handled under the same policy purpose.

It can record practical access signals such as device type, browser path, login time and security events. These details help us identify unusual access when you move from a mobile browser to desktop. We do not describe this as access to unrelated files or device content.

Open your account menu and use the support path for a Privacy Policy request. Tell us which detail is inaccurate and provide the account reference needed for verification. Do not send a wallet password. We may ask for a phone verification step before changing account data.

We retain records only while they support account operation, security checks, dispute handling or legal duties. The period can differ by record type. When the purpose ends, we may remove, anonymise or restrict the record according to the process described in the Privacy Policy.

Yes. Use the account support path and identify the activity category and approximate date. We can explain why the record exists and whether it is still needed for account access, security or dispute handling. Access and eligibility depends on local law.

The policy applies to personal data handled through your account and related access records, including activity from Indonesia. Account access is where local law permits, and any eligibility question depends on local law. Contact us through the account route if your location or status needs clarification.

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